As an Assistant Boutique Manager and Sales Associate, you will be an ambassador who provides exceptional and committed client service in a true luxury boutique environment.Reporting to the Boutique Manager, responsibilities include but not limited to:Assistant Boutique Manager:$70K - $80K, plus super, plus commission and incentives.Support Boutique Management in ensuring both sales and operational expectations of the business are followed by each team member.Ensure that the team understand and adhere to Brand Partner policies, procedures and guidelines with respect to all aspects of boutique operations.Support Boutique Management in the implementation and maintenance of all retail and operational protocols, processes, and procedures.Key holder of the boutique, with opening and closing responsibilities.CRM maintenance of clients and managing databases including accurate and timely reporting, as requested.Assist with the on-boarding of new staff and training and development of existing boutique staff.Sales Associate:$55K-$60K, plus super, plus commission and incentives.Work closely with Boutique Management to increase sales with new and existing clients.Ensure all customers' dealings are managed efficiently.Understand the level of service and attention to detail that is required working with a luxury brand.Manage sales transactions and customer interactions with the utmost of etiquette, professionalism, care and precision.Constantly maintain and update the client databases; communicate with and assist clients to promote the brand.Support Boutique Management with operational tasks as required.Assist with opening/closing duties, including inventory entry and reconciliation as required.Assist with maintaining stock control through transfers, stock take and stock consolidation.Key Skills for this role:Availability to work a roster that includes late evenings and weekends.Demonstrated experience of at least 2 years within luxury retail management and sales.Strong track record of proven sales target achievements.Strong digital literacy skills and ability to use retail systems and platforms effectively.A police clearance.Benefits:Work with a beautiful product range in a premium location.Positive team culture and room for career development.Work a roster that promotes work/life balance.Application:Candidates must have the right to work in Australia.
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