About the Role
We are seeking a motivated Practice Manager to join our team at a privately owned, non-corporate medical specialist clinic. The vacancy is available for a practice manager looking to work 3-4 days per week in a leadership role that embraces technology.
Key Responsibilities:
* Operational Management: Ensure seamless clinic operations, including accreditation upkeep and insurance management.
* Financial Oversight: Authorise release of payment for payroll, manage invoices, and oversee reconciliation systems.
* Staff Leadership: Manage, train, and induct clinical and administrative staff.
* Process Improvement: Audit and review processes to ensure efficiency and continuous development.
* Sales and Marketing: Oversee sales processes for both individual and corporate clients, and liaise with the marketing team.
* Patient Journey: Manage all aspects of the patient experience, ensuring high levels of satisfaction.
* Partnership Liaison: Maintain strong relationships with partnered businesses to ensure smooth collaboration.
* Systems Management: Maintain and update multiple booking systems and Genie Resource Management: Oversee stock ordering and inventory processes.
* Team Support: Provide assistance to administrative staff as needed.
What We're Looking For:
* Proven experience in a similar Practice Manager or clinic management role.
* Strong leadership and interpersonal skills, with the ability to manage and inspire diverse teams.
* A keen eye for process improvement and operational efficiency.
* Proficiency in using practice management software and digital tools.
* Exceptional organisational and multitasking abilities.
* A customer-focused mindset with the ability to enhance the patient journey.