About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.
Purpose of the Role BGIS is seeking an experienced Account Manager to play a pivotal role in driving our business growth strategy. You will focus on enhancing customer engagement and satisfaction with our key client. As a leader, you'll oversee the delivery of contractual obligations, ensure KPIs are met, and build long-term client relationships.
The ideal candidate will be committed to long-term success, delivering results, and managing teams effectively.
Key Responsibilities Manage contract obligations, ensuring KPIs are met while building strong, long-term relationships with the client. Oversee financial objectives, including forecasting, budgeting, invoicing, and approvals, to ensure compliance and client satisfaction. Lead the BGIS contract team with clear communication, monitoring account performance against targets, and reporting on key metrics. Develop and nurture key client relationships, identifying new opportunities for growth within existing accounts. Maintain full compliance with contracts, BGIS business systems, and OHS&E policies, ensuring all stakeholders meet requirements. Ensure all services are delivered in line with contract requirements and BGIS systems. Manage and champion a team of at least 9 members, promoting collaboration and high performance. Foster a positive team environment by promoting BGIS values, encouraging collaboration, and holding team members accountable for results. Education, Experience, and Skills Experience delivering Property, Facilities, Project, and Financial Management services in a corporate real estate environment, including managing teams and subcontractors. Strong understanding of both hard and soft services such as cleaning, security, waste management, grounds maintenance, and front-of-house operations. Strong business knowledge with experience in planning, financial management, contract negotiation, and client/contractor relationship management. Travel at least once or twice a quarter, including occasional overnight or short stays. Process-driven, with the ability to problem-solve, build lasting relationships, and navigate challenges effectively. COVID-19 vaccinations up to date and willing to provide supporting evidence. 1+ Year Experience as an Account Manager. Advanced knowledge of business planning, financial management, and current OH&S, QA, and environmental regulations. Experience in a complex industry, with a focus on QA, OH&S, and environmental systems. Industry-recognized certifications or training in Building/Facilities Management or related fields. Experience working in Trade Services or a technical background. Why Join BGIS? Key Benefits Include: Hybrid Working Role: Hybrid work arrangement (3-Days on-site, 2-Days remote).
Diverse Facilities Management Experience: Expand your skill set across various sectors.
Comprehensive Training Programs: We invest in your professional development.
Supportive Team Environment: Work in a collaborative and professional workplace.
Reward & Recognition: We acknowledge and reward your hard work.
Engagement Opportunities: Participate in social, CSR, and community initiatives.
Diversity & Inclusion: We foster an inclusive workplace, recognized as Work180's Most Improved Company for Gender Diversity in 2024.
Community Engagement: Enjoy two paid volunteer days (16 hours) per year.
Industry Recognition: In 2023, BGIS APAC won nine prestigious industry awards.
Best Places to Work: Ranked 3rd in the 2024 AFR BOSS Best Places to Work.
BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients include sectors such as Defence, Healthcare, Government, Higher Education, and Utilities.
How to Apply If you are an approachable, engaging, and proactive Account Manager looking to join a forward-thinking company, we would love to hear from you!
BGIS is an equal opportunity employer and encourages applications from all backgrounds.
To be eligible for the role, applicants must have Full Working Rights in Australia.
Apply Now to be part of a workplace that values diversity, safety, sustainability, and continuous innovation.
Explore more opportunities at apac.bgis.com Job Info Job Identification 224013 Job Category Facilities Management Posting Date 04/10/2025, 02:07 AM Locations Brisbane, Queensland, Australia #J-18808-Ljbffr