Networks & Systems Administration (Information & Communication Technology)Government - State (Government & Defence) Australian Citizens or Permanent Residents only Substantive Equality Statement Lotterywest and Healthway strive to create a hopeful, healthy, connected and sustainable community life for all Western Australians, where diversity is encouraged, and everyone is respected, welcomed, supported, and treated equally. We value the strength of a diverse workforce and view inclusivity as essential to our success. We are committed to fostering a respectful and inclusive workplace and community that encourages employees to be themselves. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA+ and people with disability. The Organisation Lotterywest is uniquely the only Government owned and operated lottery in Australia. We have supported the community for over 90 years with the purpose to operate a responsible and sustainable lottery that leaves an enduring positive impact for WA. Lotterywest is also the employing agency for Healthway, the only State Government department dedicated to health promotion. For over 30 years, Healthway has funded projects and research to inspire Western Australians to live healthier lives. What we Offer Being part of Australia's only government-owned Lottery comes with a lot of responsibility and we wouldn't have it any other way. Our workplace strives to provide an environment for you to feel valued and supported, so that you can help create the kind of positive impact we want to see. Our employee benefits include: A flexible work environment, with the option to work full time in the office or up to two days remotely. Four weeks annual leave, with the ability to purchase up to 10 weeks additional leave. Additional public service holidays A workplace that is committed to ensuring you pursue professional development opportunities An active employee wellbeing program, with a variety of social and wellness events. Quarterly volunteering leave entitlement Access to become a Fitness Passport member A central Head Office location in the heart of Subiaco, with excellent access to public transport, a range of public parking options and end-of-trip facilities for staff choosing to cycle, run or walk to work. Job Profile Reporting to the Technical Services Lead, this position will work in the Cloud Technology Services team to provide operational support, continual improvement and deliver a range of projects for Technology Services. The project delivery will be distributed across Technology Services and business led projects where there is requirement to have technical capability as part of the deliverables. The Cloud Technology Services team works very closely with other technical teams to provide technical support and expertise and ensures the successful transition of projects to operational support. Operational Support - Provide operational support for existing cloud environments and technical teams to maintain high availability of business-critical systems. Project delivery - Provide excellent technology design, implementation, and transition for the successful delivery of multiple projects. Relationship management - Develop and maintain productive partnerships with internal and external stakeholders. Customer service - Provide high levels of customer service and engagement with a strong focus on delivering to agreed customer outcomes. Mandatory/Special Role Requirements Police Clearance Well-developed conceptual and analytic skills to solve complex problems and provide strategies to address them. Demonstrated technical skills and experience in support, design, implementation, automation and management of a broad range of modern enterprise technologies (cloud-based and hybrid services). Experience with cloud platforms such as Azure and AWS with demonstrated experience in the management and administration of Microsoft 365 applications and power platform tools. Demonstrated ability to work collaboratively and build effective relationships with support staff and cross functional teams to deliver outcomes. Demonstrated ability to apply innovative technologies to develop, support and continually improve in an enterprise (cloud-based and hybrid) environment. Demonstrated experience with IT industry standards and best practices (such as ITIL or similar). Join Lotterywest If you are driven to succeed and drive change within our organisation and in the WA community, we'd love to hear from you. To be sure this role is right for you, please click 'apply now' and read the attached job description and job application pack. Applicants are required to apply online and need to submit the following documents in Word or PDF format only: A current resume/CV A cover letter of no more than two (2) pages addressing essential selection criteria 1, 2, 3 & 4 outlined on the job description. For further job related information: Ankita Pandya, Senior Manager Technology Uplift on 0433 733 164. Unfortunately, we can't accept late applications so please allow yourself enough time to complete your application before the due date and time. #J-18808-Ljbffr