Description
: Looking for Subject matter expert with 8 to 11 years of experience on Modern device management stack including skills on MS Intune for Mobile & windows device management. Hands on experience with mobile device / application / policy management is required. Proficient knowledge of software / patch deployments rollout via Intune will be an added advantage.
Responsibilities and Accountabilities:
1. Hands on Experience on Microsoft Intune preferred
2. Mobile Device management via Intune
3. Mobile application management & Policy management
4. Handling co-management & Modern device management is an added advantage
5. Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 8 to 11 years’ experience within engineering, building, and supporting a large heterogeneous multi-data center computing environment.
6. In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
7. Conditional access policies & Autopilot persona management skills
8. Handling co-management & Modern device management is an added advantage
9. In-depth work stream experience like mass rollout of software Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
10. In-depth knowledge of Client OS (Android/IOS) and Troubleshooting.
11. hands on experience in co-management and software deployment & Patch rollout via Intune will be an added advantage
12. Manage period compliance reporting
You will be successful in this role if you have:
Necessary skills:
13. Strong understanding of ITIL, specific to Change & Release management
14. Ability and willingness to take direction from technical service delivery lead and Client Executives
15. Ability to work in a team environment
16. Able to adapt to a changing technical environment
17. Ability to coach other members of team in their area of expertise
18. Ability to communicate clearly with all team members and end-users
19. Ability to work with a sense of urgency
20. Customer facing presentation and consulting skills
21. Strong knowledge of Microsoft PowerShell
Certifications:
ITIL Foundation (optional),
Certification on Configuration Manager & Intune (Optional in case of Good knowledge)
Additional requirements:
22. Must be an Australian Citizen
23. NV1 Security clearance is required
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.