Talent International is searching for experienced Case Manager to join our client, a large health provider. This is a 12 months contract position based in Brisbane.
About the Role :
The Case Management is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies and precedents. The Case Management has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.
The position is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the organisation objectives.
Responsibilities / Critical Deliverables :
* Dispute resolution and advocacy experience
* Experience preparing documents detailing resolution options and outcomes.
* The ability to effectively assess and respond to priorities and risks.
* Undertaking of end-to-end case management activities
Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
* Resolving matters through case management
* Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
* Obtaining necessary information and advice to effectively resolve AAT matters.
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