Manager IT Support Services - IT Support and Customer Engagement - 950998 Australia, Tas Oct 30, 2024 About Tasmania Government About the Tasmanian State Service The Tasmanian State Service (TSS) is the largest employer in Tasmania, with over 28,000 employees providing services to the Tasmanian community at all levels. This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning. The child is at the centre of everything we do. Duties Manage, co-ordinate and direct the activities of IT Support Services including the service centre to ensure that efficient and effective client IT support and service provision and associated advisory services are provided across the Department and the broader education portfolio. Period of Appointment Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1. Hours per fortnight 73.5 hours per fortnight Minimum Requirements Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment) Appropriate post secondary qualification and/or industry experience relevant to the duties and responsibilities. At least five years experience in the delivery of IT support services. Application Process Electronic submission of application is preferred, please click the blue 'Apply Now' button. Applicants should forward/include: a resume that contains relevant personal details and work history; a response to the two questions in the attached FAQ document. Please note: The two questions outlined in the FAQ's are linked back to the Selection Criteria listed in the Statement of Duties, therefore you are NOT required to address all selection criteria individually in your application. All applicants are required to supply a valid email address with their application for the purposes of email communication. The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual. Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date. Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email Contact Person:Name: Madeline ChungTitle: Assistant Director IT Support and Customer EngagementPhone: 03 6232 7216Email: #J-18808-Ljbffr