About WorkFocus AustraliaSince 1989, we have provided a range of services to minimise the social, physical, psychological and financial impact of workplace injury and illness and to maximise the health benefits of good work.Our belief is that working delivers innumerable health, social and financial benefits.Our goal is to seamlessly guide people through the recovery process to return to better health and productivity faster.We build better lives through work and health.Job DescriptionAbout the roleAs the Injury Management Specialist, you will play a vital role in the success of the Regional WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.As a valued team member, your responsibilities will include:Maintain quality across customer as per SLA requirements in regard to rates, costs and durationsImplement services as per Customer SLAsCoach team members to undertake work in accordance with customer requirementsComplete internal and external customer critical case reviews to drive strategy and good rehab on all claimsRepresent WFA at public forums and on various committees as requiredWe don’t hold you backOpportunities to work in over 80 locations in AustraliaOngoing flexible working arrangements – you’ll be equipped to manage your own timeTap into wider career opportunities of the broader groupCareer planning and mentoring programWork is a journey, not a destinationMore than a job – join social impact teamsProfessional Development study optionsPaid Parental leaveAssistance with CPD requirementsFinancial Incentive programs to reward you for your hard workQualificationsQualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)Significant occupational rehabilitation industry experienceSpecialist knowledge and skillset with a solid reputation and profile within the industryDemonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolioCustomer service orientation with experience managing customer service agreementsDemonstrated ability to independently generate referrals and build portfolioStrong communication and interpersonal skills with experience training, coaching and developing othersWillingness to travel (car and license essential)Additional InformationTo Apply:Click on the APPLY button or please contact Belinda Hewitt to have a confidential discussion about the role at belinda.hewitt@medhealth.com.auYou are welcome here.Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
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