Medical Receptionist
specialist practice in Bundoora
About the role
We are looking for a friendly, professional and organised receptionist who can work well in a specialist clinic in Bundoora.
To be successful, you will have had previous experience in customer service, a keen eye for detail and the ability to work well under pressure.
Days
The roles are for 4 to 6 days per fortnight with the ability to cover for leave.
Key Responsibilities:
Meet and greet patients with exceptional customer service and delivery of quality, compassionate service to health professionals and patients
Manage doctor’s schedules across multiple locations
Manage patient appointments for consultation and referrals
patient data entry / Gentu
Patient billing via Eclipse
Organising & booking theatre lists
Help with marketing
Ability to work, cover sessions in other locations if required
Running consultation sessions and appointments
Ability to work well under pressure and open to the direction to ensure the smooth running of the Practice
triaging appointments and referrals
managing incoming and outgoing correspondence
Phone and email
It is important that you establish rapport with the surgeons and the patients and their families; a strong level of communication and time management/prioritisation is required.
Following the outstanding invoices
Other tasks and responsibilities required by our specialists
Job benefits
· Easily accessible by public transport
· Career Development opportunity
· Continue to grow, great working environment & supportive team
Please note: Only shortlisted candidates will be contacted by email for an interview.