This pay rate is inclusive of mandatory 25% casual loading Our client, a large QLD Government Department, is seeking to engage an experienced Senior Business Analyst to assist in a digital transformation project to modernise business systems, enable digital service delivery and support a mobile workforce. About the Role Seeking to engage an experienced Senior Business Analyst who will be joining an agile working environment, working closely with product managers and product owners, change analysts, and developers, amongst other roles, to elicit, analyse and document business requirements for the new case management system. The Senior Business Analyst will work in collaboration to guide the work of developers and test analysts in meeting the needs of product owners and product managers. They will need to be a natural communicator with strong written and verbal skills and the ability to build engaging, authentic, and trusting relationships with internal and external stakeholders. Key Responsibilities Lead and manage business requirements definition and decomposition activities within an agile ICT program/project environment Lead and ensure requirements gathering, modelling and stakeholder management activities comply with approved standards, methods, tools and notation, promoting and encouraging the implementation of new and changed capabilities that the transformation will enable Provide strategic and operational advice regarding program/project direction for analysis activities specifically related to business requirements relating so ICT projects, requirements elicitation, data modelling and use case development Lead the development of business requirements to define Features) and User Stories and other notations such as UML and BPMN, ensuring traceability of requirements and dependency mapping throughout the program lifecycle Creation and maintenance of user stories in DevOps. Involvement in Business Process Testing, transparency of the business problem and solution options in conjunction with the technical business analyst (inc. elements of Customer Experience) to provide innovative ideas to Product Managers and Product Owners to improve their business. Support and mentor Product Owners, Delivery Teams and the broader Organisation in Agile requirements gathering, capture and analysis. Initiate, influence and maintain relationships with and between internal and external stakeholders, facilitates effective communications and fosters relationships across the program/projects Help create an innovative, creative and fun team culture, capable of developing advanced technologies. Key Skills Essential The ideal applicant for this role will be someone who can demonstrate the following key attributes as they apply to the key responsibilities of the role: Proven high level negotiation, consultation facilitation and effective written and oral communications skills in a complex Agile program/project environment working with Product Managers, Product Owners and Delivery Teams. Demonstrated experience in an Agile program/project environment managing Agile business requirements analysis activities, driving backlog refinements and ensuring user story Definition of Ready and Definition of Done requirements are met Demonstrated experience using predictive (plan-driven) and adaptive (iterative/agile) approaches to business requirements gathering, seeking input from, and formal agreement to, requirements from a diverse range of stakeholders, negotiating with stakeholders to manage competing priorities, establishing requirements baselines and ensuring changes to requirements are investigated and managed. Knowledge in, and an ability to provide sound advice and recommendations on, the application of appropriate requirements analysis techniques, methodologies and tools. Demonstrated ability in establishing, advising and reporting on tangible and measurable requirements quality, depth and traceability measurements; providing objective assessments as to the completeness of requirements analysis for assigned features and epics Demonstrated experienced selecting and applying appropriate representations/notations for business needs/requirements (e.g. User Stories, wireframes, journey maps) and fulfilling the role of Product Owner advocate, representing them inside the team when they are unavailable to the team. Understanding of CRM or Case Management solutions. Highly desirable Immediate availability or short notice period Prior employment with global or national Consulting firms (Tier 1, Tier 2 and Tier 3) Experience in Business Transformation, Digital Transformation or Process re-design projects Experience working in an Agile environment Experience with design & build workflow technologies (Microsoft (Dynamics 365) or JIRA) Experience within the Public Sector, particularly a regulatory environment Further details: 8 Hours/day - 40 Hour working week. The successful candidate will be required to complete a Criminal History Check. To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached. Alternatively, please contact Jacqui Deller at Jacqui.Dellerhudson.com, quoting reference number 241482.