Our team requires a skilled professional to handle aftersales inquiries efficiently. This fast-paced role involves resolving issues related to product quality, transit damage, and spare parts requests.
Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner
* Analyze and resolve product quality complaints
* Process spare parts requests and coordinate with suppliers
* Investigate and address transit damage claims
Requirements:
* Excellent communication and problem-solving skills
* Ability to work under pressure in a dynamic environment
* Familiarity with product specifications and quality control procedures
* Attention to detail and organizational skills
Why Join Us:
This is an excellent opportunity to develop your skills and experience in a challenging and rewarding role. Our team is dedicated to delivering exceptional customer service and ensuring customer satisfaction.