3 months ago, from Belgravia Health and LeisureGreat career paths and development with an entrepreneurial organisationCasual positions availableEnjoy a great work/life balance with mornings, evenings, and weekend shiftsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leaving lasting positive impressions!The RoleAs a Customer Service Officer, you will be a suitably experienced sales person responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim.With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service, and you will continue to drive the overall experience of our guests.Our Officer’s key accountabilities include:Achieve set sales targets on a daily basisProvide exceptional guest experience in person and over the phone to existing and prospective members and guestsProvide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systemsConduct tours of the centre/facility with the outcome to turn a prospective member into an ongoing subscriptionProcess memberships and data entry in line with company processes and policyMaintain current and informed knowledge of all centre services and activitiesApply sound cash handling principles and use of Point of Sale (POS) systemsDemonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R ValuesThe CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group is looking for the best and brightest to assist with taking the organisation into the future.If you like the sound of us, then jump in and submit your application. We’d love to hear from you! Apply now!We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at *****@belgravialeisure.com.au.
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