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CatholicCare Central Queensland is a leading community service provider local to Rockhampton and operating across a wide geographic area. Servicing the Rockhampton, Mackay, Bundaberg and Central Highlands regions, we specialise in the delivery of a wide range of quality social services including aged care, disability care, counselling, psychology, family relationship support and mediation, domestic and family violence response, and domestic violence court support. At CatholicCare, we are proud to offer diverse and rewarding careers in a fast-paced and dynamic environment.
Primary Objective
The Community Care Manager is responsible for overseeing the delivery of high-quality, client-centred services across multiple service streams, including, but not limited to Home Care Packages (HCP), Commonwealth Home Support Program (CHSP) Veterans' Home Care, NDIS, NIISQ and QCSS. The role ensures compliance with all relevant legislation and standards while promoting independence, dignity, and inclusion for clients.
The Community Care Manager will oversee service coordination, operational planning, budgeting, staff development and compliance with all relevant legislation and standards. The role also plays a key part in fostering relationships with clients, families and external stakeholders to ensure services are consistently delivered with quality and compassion.
The role is also accountable for the ongoing development of close-knit, multidisciplinary teams that can provide personalised, responsive care based on the community and client needs.
Qualifications and Experience
1. Minimum of an Advanced Diploma in Aged Care, Community Services, Social Work or a related field;
2. Extensive experience (minimum 5 years) in community care management, including leadership in multidisciplinary team environments;
3. Bachelor’s degree in Community Services, Social Work, Health Science (Aged Care), or Human Services.
Core Competencies
1. Substantial level of understanding and practical application of relevant legislation, standards and compliance requirements for Community Care services;
2. Demonstrated experience in leading a team and applying sound team management and development principles, including interpersonal skills to recruit, train, supervise and develop staff, fostering a supportive and collaborative work environment;
3. High level of communication skills, with the ability to engage effectively with clients, staff, and external stakeholders;
4. Demonstrated financial acumen with a sound understanding of budgeting and financial management, to ensure cost-efficient operations and compliance with financial policies and regulations;
5. Demonstrated ability to foster a culture of collaboration and continuous improvement;
6. High level of experience in the use of applicable corporate systems, including the Microsoft Office Suite, to complete required administrative tasks.
Other Requirements
1. Willingness and ability to travel across CatholicCare offices and client locations within the Diocese.
The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.
All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.
What to Do Next
To apply for this position, please submit the following documents:
* Your current resume
* A cover letter clearly addressing the key aspects and requirements of the role
Apply today for a career that helps to support and improve the lives of our clients!
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