We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Canberra Centre store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us!The roleThe Assistant Store Manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store.About PandoraThe largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail.We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.What to expect from the roleAlong with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service.You will have a retail operations focus in store, including stock control, store procedures, team organisation to optimise sales, managing store security, team rotas, and tracking the team’s sales performance.You will be responsible for the successful running and trading of the store in the absence of the store manager.You will be expected to have a strong retail floor presence, managing team presence around the store and influencing the sales space.You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert and will nurture and develop the store team to unlock their full potential.The successful candidateOur Assistant Store Managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor or current Assistant Manager looking for your next challenge, then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.An ideal candidate will have:Proven experience in driving sales and profitability in store.A passion for driving a culture of exemplary customer service.Strong communication skills to establish and coach a high performing team.The ability to be adaptable and flexible to changing business needs.A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.A well-presented appearance with a taste for desirable products and a passion for retail.Why work with us?Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.Our generous benefits package includes:Generous staff discount on all Pandora products.A day off on your birthday.Opportunities for development.Subsided Health Insurance.Retail Bonus Scheme.Employee Assistance Program.Jewellery allowance.
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