Direct message the job poster from SearchabilityConnecting Australian MSPs with MSP talentHelpdesk EngineerJoin a fast-growing IT services company known for excellent customer support in Brisbane CityCompetitive salary up to $70,000 + SuperSkills and experience in Troubleshooting, Office 365, Windows, Networking, Azure ADWHO ARE WE?We are a dynamic IT services provider dedicated to delivering top-notch technical support and solutions to our diverse client base. Our commitment to customer satisfaction and technical excellence sets us apart in the industry.WHAT WILL YOU BE DOING?As an Helpdesk Engineer you will handle advanced support issues, working closely with L1 support to resolve complex technical problems. Your role will involve diagnosing and troubleshooting hardware and software issues, as well as providing excellent customer service to ensure client satisfaction.WHAT YOU NEED TO HAVE...Strong technical support and troubleshooting skills.Experience with Windows operating systems and networkingExcellent customer service and communication skills.Ability to handle complex technical issues independently.Proficiency in documenting support processes and solutions.TO BE CONSIDERED...Please either apply by clicking online or emailing me directly to Jack.Ford@searchability.com.au. For further information, please call me on 0485 858 848. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message, and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.Seniority levelNot ApplicableEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting, IT System Operations and Maintenance, and IT System Design Services
#J-18808-Ljbffr