Do more, dream more, become more. Welcome to Bendigo. About the role As a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs. This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space. This position is located at Community Bank Drysdale, (you will work at Community Bank Portalington 2 days per week). The role is Permanent, Full Time. The roster is 76 hours per fortnight. About you We’re looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring: Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs. Ability to effectively communicate with new and existing customers face to face and over the phone. The ability to quickly learn new systems and processes. A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits and Credit Cards. Experience in consumer lending and the banking and finance industry - a plus but certainly not essential Apply now Screening and interviews may commence prior to closing date. Please note – once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes. Further Information Please review the Position Description here: Customer Relationship Officer PD_Community Bank_May 2022 (1).pdf Please note, all internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process. Manager Name: Nathan Warren Manager Email: nathan.warrenbendigoadelaide.com.au Manager Phone: 03 5253 3192 For more information, please see the Application Process for Internal Candidates page.