About the role Coffey Testing is currently seeking an experienced and driven Operations Manager to support the General Manager - NT/QLD to develop and deliver on a structured business plan to achieve agreed growth and commercial performance objectives within the Northern Territory and Queensland region.This role will be responsible for leading safe work practices for our people, building high performing teams and ensuring our clients experience value through the delivery of smart solutions and well executed projects.The role actively collaborates with the regional management team to identify and secure work, build market profile, and increase revenue.This is a full-time position based in any of our locations in our Northern Territory and Queensland regions (Darwin NT, Cairns QLD, Rockhampton QLD, Caboolture QLD) and regular travel around our NT/QLD laboratories is required.Key responsibilities include: Drive technical and delivery standards of excellence.Support project delivery as required, take responsibility for interpreting, organising and executing large scale and complex projects within timeline and budget.Ensure client satisfaction levels: review, evaluate and monitor client satisfaction on project performance, and oversee remedial actions if required.Contribute to the development of winning proposals: ensure correct translation of client engagement, deliver presentations to clients, and progress opportunities to contract execution.Work with the regional laboratories to ensure testing is completed within regulatory bodies, specifications and standards.Work with the regional management team and technical leads to assess the market and develop/improve capability and service offering.Support the management of project pricing, resource planning, mobilisation and utilisation to meet performance objectives.Work with the Regional General Manager to review, negotiate and manage commercial contracts on projects.Minimise project overruns and write offs.Effectively manage the assets of the region.Support a high performing team environment.Support compliance, quality management and continuous improvement.Lead a safety culture and promote safe work practices. About you To be successful you will have: 10+ years experience in field and laboratory constructions materials testing to relevant Australian standards.Business development and client engagement experience.Established network of industry contacts and credible marketing/industry knowledge within the region.NATA Signatory with a high level of competence and understanding of AS and TMR standards and knowledge of ISO/IEC 17025 requirements.Strong written and verbal communication skills.An unwavering commitment to quality assurance and workplace safety.Excellent time management, organisation, and prioritisation skills with an ability to manage multiple tasks or deadlines.Has the ability to manage multiple tasks or deadlines.Has the ability to work autonomously and as part of a team to achieve results, displaying a high level of self-motivation.Proficiency in Microsoft Office Suite and other required systems (LIMS).Can work effectively under pressure, prioritising work to meet client demands.Diploma in Laboratory Techniques is advantageous. All successful applicants will undergo a drug, alcohol and medical assessment as part of our recruitment process.Why Coffey Testing?Here at Coffey Testing our employees are our biggest asset and we want our employees to experience job satisfaction.At Coffey Testing we have a range of employee benefits we offer nationally across the business; Investment in our employees growth and development Opportunities to travel Recognition & Reward Program Supportive and friendly team environment Health & Wellness initiatives Additional paid parental leave; and Career advancement opportunities. As one of Australia's largest construction materials testing providers, we've been delivering testing services to the transport infrastructure, oil and gas and mining industries for over 65 years.We have an extensive network of permanent and site-specific testing facilities located across Australia, including in some of Australia's most remote locations.With that amount of experience and millions of tests under our belt – our clients choose us to provide deep insights into the properties of the materials they're dealing with.We apply specialised testing and analysis services, using international best practice and conformance standards to achieve detailed, quality results.We provide independent NATA accredited testing services.We believe in equal opportunityAt Coffey Testing, we pride ourselves on having a culturally diverse workforce and embrace the notion of equity.We value the different talents, experiences and perspectives a culturally diverse workforce brings to our business. #J-18808-Ljbffr