Brand Story
This noted womenswear brand is a leader in the Australian fashion landscape. Its designs are luxurious and fashion-forward and its collections balance contemporary design intelligence with timeless construction.
Role Overview
UMENCO is recruiting a Retail Operations Manager for an female-founded and dynamic Australian brand who have a cult internationally following. This role will be pivotal in driving store performance to its peak, ensuring that all operational processes are utilised effectively to maximise profitability and deliver stellar bottom-line results.
This position requires a proactive approach to inventory management, where the manager oversees the dispatch of stock to various retail channels, including online and wholesale outlets, both domestically and internationally. Regular audits, monthly stocktakes and initiatives aimed at improving system accuracy and reducing shrinkage are essential. By closely monitoring key inventory KPI’s the manager ensures that stock levels align with demand helping to maintain a smooth flow of products.
Reporting is another critical aspect of this role, as the manager the successful talent will be responsible for tracking expenditures related to inventory and shipping while ensuring cost efficiency. By completing inventory reports and assisting with range planning, the manager drives continuous improvement through performance measurements and identifying training needs. Additionally, they monitor wage expenditure and provide in store training to enhance operational effectiveness, ultimately contributing to improved profitability.
In the realm of store operations, the Retail Operations Manager ensures that back-of-house maintenance runs smoothly and that staff are well-trained in using point-of-sale systems efficiently. Effective rostering is crucial, as it involves not only managing staff schedules but also coaching Area and Store Managers on optimal staffing strategies to meet customer service needs while adhering to budgets.
The Retail Operations Manager’s integral role is to enhance overall business performance, by implementing measured action plans and regularly reviewing productivity reports.