CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. Child safety CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy. The opportunity Join CSIRO - Australia's National Science and Innovation AgencyCustomer Focus, deliver professional service in all interactionsSupportive work environmentAs the CBIS Administration Officer, you will be responsible for managing daily administrative tasks assigned to site(s). You'll be supporting facility management activities across CSIRO operations with your key duties including work order management, inbox monitoring, reception, assisting with access control, stores, mail and freight, whilst ensuring compliance with policies, systems, and regulations.Your strong organisational and communication skills will be essential to set you up for success in this role, along with your ability to multitask and deliver high-quality customer service in person, over the phone, and via correspondence.This role is primarily site-based in Black Mountain, Canberra with flexibility to work across different CSIRO locations within the locality as needed. Your duties will include: Respond courteously and efficiently to client requests, maintaining clear communication regarding mutual expectations and monitoring client satisfaction.Undertake a broad range of property-related administrative activities to a high standard, in support of the CBIS site, state or regional team.Instruct / assist team members in the provision of a high-quality reception / Visitor management service.Assist in the security of the site, including management, maintenance and issue of keys; access cards; ID cards; and related staff, visitor and contractor registers.General team support by way of monitoring team's email inbox, distributing requests appropriately and escalating issues as required.Salary: AU$73,567 - AU$93,630 plus up to 15.4% superannuationReference: 99581 To be considered you will need: Demonstrated ability to manage property administration functions in a complex property environment.Demonstrated experience and a willingness to undertake a range of general administrative support tasks in an office environment.Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information.An ability to recognise and seek to resolve problems as they arise and escalate issues as required.Demonstrated strong organisational skills and the ability to prioritise demands.Sound keyboard skills, knowledge of Microsoft Office applications and the ability to become familiar with use of facilities management specific software and systems.Demonstrated experience working in a facilities management and/or logistics environment.Knowledge or experience in the operation of Facilities based management systems.Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements. Flexible working arrangements We work flexibly at CSIRO, offering a range of options for how, when and where you work. Diversity and inclusion We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. About CSIRO At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. How to apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.