Membership Services Representative - DELACOMBE Posted: 04/03/2025
Closing Date: 02/04/2025
Job Type: Casual
Location: Delacombe, Victoria
Job Category: Sport and Recreation
Join the Fastest Growing Fitness Industry in the World!
Job Description Who We Are BravoFit is the Australia franchisee of the listed business Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs worldwide. We are on a mission to impact the lives of 1 million Australians through the delivery of fun and affordable fitness. We do this by creating comfortable, non-intimidating environments that promote inclusion, positivity, and self-fulfillment.
Our people and our culture are at the heart of everything we do. We are a small and agile team, working collaboratively to deliver 8-12 new locations each year, with an ongoing focus to grow established locations year on year.
What We Believe We have an opportunity to impact generations of people in Australia in this lifetime. Our opportunity drives our relentless focus to deliver our best work. From our data-driven decision making to our passion for getting 1%, smart and hard work are imperative in delivering our mission. Our keys to success are momentum and leveraging strengths. Through accountability and partnership, we challenge each other to deliver our best work. We aim to democratize fitness together, one member at a time.
What Makes a Bravo-Fit We are passionate about creating a positive impact while rewriting the rules of fitness. Through our high value low-cost model, we provide a robust opportunity for members to enjoy fun and affordable fitness. Here at Planet Fitness, we are the home of the Judgement Free Zone, where we provide a clean, comfortable, and non-intimidating environment for all of our guests. We do not cater to powerlifting or bodybuilding but more so general fitness as most of our members are first-time gym-goers. We believe everyone's fitness journey should feel rewarding and celebrated. We're not a gym. We're Planet Fitness!
Desired Skills and Experience Job Skill Set Requirements Excellent phone/communication skills Ability to follow directions well Ability to work well independently Must have an upbeat and motivating attitude Punctual and organized Remit Greeting and saying goodbye to all members and guests Monitoring club access to members and non-members Answering any questions and handling member complaints Having an excellent understanding of the Judgement Free Zone and explaining the JFZ to all members and non-members #J-18808-Ljbffr