Position: Data Analytics Manager
Location: Remote within the United States
Employment Type: Full-Time
Reporting To: Chief Financial Officer
Company Overview:
At Pepper, we celebrate and empower small-chested bodies by redefining the standard of beauty and promoting confidence for women of all body types. Our mission is to make a positive impact on the world through ethical practices.
Role Overview:
We seek a highly analytical and proactive Data Analytics Manager to join our team. As a valuable member, you will collaborate with cross-functional teams and provide data-driven insights to support decision-making and drive performance.
Key Responsibilities:
* Develop and maintain reporting dashboards using PowerBI to track performance across the organization.
* Collaborate with cross-functional teams to conduct analyses, including predictive LTV models, cohort retention forecasts, and promotional ROI evaluations.
* Partner with Marketing leadership to assess channel efficiency and customer behavior to support performance marketing and omni-channel strategy.
* Present clear and concise insights to senior leadership and stakeholders.
* Design and improve our data infrastructure, utilizing best practices for data collection, management, and reporting.
* Manage and troubleshoot ELT processes to ensure seamless data integration from multiple sources within our data warehouse.
* Establish a data dictionary and standardized metrics to ensure consistency across teams.
* Lead the development of data roadmaps and promote data-driven decision-making across departments.
* Education and train teams on data best practices and drive adoption of a data framework for translating business questions into actionable insights.
Qualifications:
* 5+ years of experience in a data analytics role, with at least 3 years in a fast-growing e-commerce, retail, apparel, or physical consumer products company.
* Proficient in SQL, Python, and data visualization tools such as PowerBI, Tableau, or Looker.
* Experience working with Shopify and Amazon Seller Central reporting.
* Ability to manage ELT processes using tools like Airbyte, Fivetran, and Snowflake.
* Excellent communication and presentation skills, with the ability to translate complex data into clear insights.
* High ethical standards and the ability to make decisions that align with our values.
* Willingness to take on a hands-on approach and deliver under pressure.
* Highly analytical and intellectually curious, with the ability to manage projects independently.
* Detail-oriented with strong organizational skills and the ability to manage multiple information sources.
* Adaptable, a continuous learner, and able to thrive in a fast-paced startup environment.
Pepper Values:
* Curiosity: We challenge the status quo and seek new perspectives.
* Resilience: We embrace both success and failure, learn from our mistakes, and persevere to achieve our goals.
* Community: We support and champion each other, just like we do for our customers.
Benefits:
* Company-matched 401K plan up to 3%.
* 100% company-covered medical, vision, and dental insurance premiums.
* Flexible remote work location.
* Flexible and generous vacation policy.
* Paid parental leave for qualifying employees.
* Health and wellness monthly stipend.
* Employee discount for Pepper products.
Diversity:
We are an equal opportunity employer and make employment decisions based on merit. We do not discriminate based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics, sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.
Expected Salary: The expected salary for this role is $120,000 – $140,000, but the final offer will depend on factors such as experience, skills, and location.