Job Title: Student Retention Coordinator
About the University:
The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations.
In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
We emphasise staff and students' growth and development.
We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, Diversity and Inclusion:
These values are central to our core and we are committed to engaging, supporting and growing a richly diverse workforce.
About the Role:
As the Student Retention Coordinator, you will oversee a dedicated team responsible for reaching out to specific student groups, offering effective and efficient targeted support for retention and well-being.
Your focus will be on coordinating staff in successful retention campaigns, implementing peer support strategies, and ensuring support services are prepared to assist students identified through this process.
You will be required to track the interventions and their success rates as part of your responsibilities.
Moreover, you will be charged with hiring peer support staff to work collaboratively with students within their studies.
About You:
* A relevant degree coupled with appropriate experience, or extensive experience and specialist expertise in student support services.
* Strong data literacy, with the ability to identify, extract, and interpret data elements.
* A solid understanding of data capture frameworks and project documentation.
* Proven experience in leading a small team to deliver time-sensitive projects, with the ability to assess and report on team performance and efficiency.
* Demonstrated ability to collaborate effectively with a diverse range of stakeholders.
About Armidale:
Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living.