We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.About the teamCentral Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.About the roleWe are looking for a Change Manager to support our centralised project management function at Coles. We aim to make the lives of our store teams easier through delivering large scale projects that drive efficiencies, support new ways of operating and deliver for our customers.You will also:Develop and manage detailed change management plans that support and guide the Coles store networkCreate and distribute detailed communications and support the creation of training materials & other change artifactsBe a key point of contact between deployment (store coaches) teams, project teams & stakeholders within operations to ensure ongoing alignmentLead and develop a small team of deployment professionals with a key focus on ensuring quality, efficiency, and timely deliveryWork effectively with leaders & end users of operational teams to ensure readiness for new systems, processes, tools or other changes to ways of working throughout program cycleCollect feedback from stakeholders and users to drive continuous improvement in future program deployments and respond effectively to issues that ariseAbout you and your skillsYou will have:Extensive experience delivering large scale change initiatives (in a retail and/or operations environment will be considered favourably)Ability to apply change methodology to end-to-end delivery including comprehensive change and communication plans, training plans and governance & risk processesPrevious experience managing and coordinating diverse teamsExposure to principles of human centred design would be advantageousThe ability to navigate both complex project environments and a diverse stakeholder groupsAn understanding of store operations, merchandise functions and inventory would be highly beneficial, but not essentialWhat’s in it for you?Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.About the recruitment processWe’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.auJob ID: 151574Employment Type: Full time
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