CR Powered by Epiroc is a global leader in providing industry-leading solutions to the mining sector. We specialize in engineering advanced physical and digital tools to help the world’s top miners increase productivity, enhance safety, and reduce maintenance needs. Our innovative products include ground-engaging tools (G.E.T.), cast lip systems, dragline buckets and lock systems, conveyor accessories, and wear materials.
With over 40 years of innovation and a strong global presence, CR Powered by Epiroc has earned a reputation as a trusted partner in the mining industry. Since joining the Epiroc family in 2023 as part of the attachments division, we have continued to grow and succeed by combining the strengths of both companies. While you'll be joining Epiroc, it’s important to note that your role will be within the CR Powered by Epiroc division, where you'll contribute directly to our ongoing mission to deliver cutting-edge solutions to our mining customers.
The role
CR Powered by Epiroc is now looking for an energetic and driven Field Service Representative to provide exceptional on-site sales, customer service and support to our customers across the Hunter Valley in NSW.
In this role, you will build strong relationships with our clients, contribute to sales revenue, and manage new prospects through accurate pipeline forecasting. You’ll provide on-site technical support, collaborate with dealers, and gather competitor insights to improve our offerings. Additionally, you’ll oversee inventory management, implement product trials, and deliver customer-focused solutions. As an ethical ambassador for CR Powered by Epiroc, you will work collaboratively across the business to enhance client interactions and grow our market presence.
This is an exciting opportunity for a mechanically skilled professional to step into a dynamic role, balancing time our customer sites across central NSW, driving real impact on the ground.
Although we have an office in Singleton that you can use on a hybrid basis, this role offers significant flexibility. It can be performed remotely, with a balance between traveling to customer sites and working from your home office. This flexibility allows you to be based in various locations, such as Tamworth, Narrabri, Singleton, or Gunnedah, to name a few. This arrangement provides an excellent opportunity for you to tailor your work environment while meeting the needs of the role
The successful applicant will have:
* Mechanical degree or relevant trade qualification
* Mine site experience is an advantage but not essential
* Strong interpersonal skills with a positive, energetic approach, excellent problem-solving abilities, and a commitment to delivering exceptional customer service
* Proactive and innovative, with a talent for building strong on-site customer relationships
* Technical aptitude to quickly learn and become a product specialist
* Ability to manage a large territory with a willingness to travel frequently
What CR Powered by Epiroc offer:
At CR Powered by Epiroc, we value diversity and seek people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential.
We offer a global career path, exciting opportunities to work on new technologies that have a meaningful impact, and flexible work/life balance. We also offer birthday leave, equalized paid parental leave, four weeks of paid time off, customized well-being offerings, competitive remuneration reviews, and the opportunity to give back to our local communities.
Together, we've created an environment where everyone can thrive. Will you join us?
Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.