Home Caring Gold Coast North is seeking a Senior Case Manager to lead our team. We are looking for someone who has strong community relationships, experience as a Case Manager and a background in nursing or a similar field. If you think this is you? apply now About usHome Caring is private home care and disability company that provides aged care and disability supports across Australia. We place a strong emphasis on supporting our staff to be the best they can be, so that our clients reap the rewards.We are committed to delivering sensitive and respectful client-centred care, offering a wide range of services such as personal care, meal preparations, domestic assistance, transport and social support in the comfort and privacy of the clients' homes.Key Responsibilities:1. Person centred assessment and care planningIn consultation with clients, carers and families, you will facilitate care assessment, care planning and review when neededDevelop and monitor individual plans and budgets with regular reviews/case conferencing Manage any identified risks within principles of Positive Approach to Challenging Behaviours and Duty of Care, Dignity of RiskDevelopment and maintenance of all documentation in client management systems Work within legislated NDIS and CDC frameworks Be aware of and comply with legislation and organisational requirements relating to Workplace Health and Safety Contribute to quality processes such as management of client feedback Actively participate in professional development activities (internally and externally) to maintain contemporary knowledge and skills as well as acquire new knowledge and skills2. Client and stakeholder engagementMake relevant referrals, broker services and deal with suppliers as per care plan Develop and maintain relationships with community organisations to ensure a holistic case management approach Develop and maintain relationships with brokerage agencies to ensure quality services are delivered by external providers. Ongoing communication with clients, carers/families to ensure they are aware of rights and responsibilities to make informed choices.3. Business Development Ongoing relationship management with relevant referral sources Develop links in the community to source new referrals Retention of existing consumers Participate in objectives and performance review to reach KPI's set in relation to new and existing consumers.4. Employee Management Managing the day to day of the employees at Home Caring Gold Coast North Leading the team in a positive professional mannerRostering and all associated tasksWorking with the upper management team to make sure all employees are compliant and current in their training and requirementsYou will be supported by a Manager, supporting and driving meaningful aged care and disability service delivery, as well as liaising with clients and our partners and stakeholders. You will be a key part of our small team in a growing organisation. To successfully fill this role, you will have: Minimum 2 year experience as a Senior case manager or bachelor / diploma in community or health or nursing background.A background in employee/team management/leadershipSIL home experience desirable Benefits: Excellent career progressionGreat workplace culture, supportive and motivating environmentWe encourage a healthy work/life balance. Next Step: Application Process-If you feel you have the qualities that we are looking for, we want to hear from you. Apply using the apply now function.As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.Any questions about the role, please email (email protected) Check out our main website www.homecaring.com.au to understand more about our business and how we operate.