ABOUT THE ROLEResponsible for excellent standards of survey programming and data delivery, the Survey Programmer (SP) will be a high-performing all-rounder in all aspects of survey programming and data processing.
They will have mid-high level experience scripting in Decipher and will be able to step up to take on a higher volume of work at a higher level of complexity in terms of scripting and data processing requirements.
They will continue to build relationships with internal (Sales and Delivery teams) and external (clients) stakeholders by working to high quality standards, adhering to best practices and processes, meeting deadlines and delivering flawless work showcasing a keen eye for detail, functionality, and aesthetic, with minimal errors.CORE ACCOUNTABILITIESLeading business from survey programming end for specific clientsLeading projects to make sure timely and quality deliveryManaging tasks with small team, utilizing resource efficiently for any particular projects to meet deadlineResponsible for more complex surveys and leading from the frontKnowledge sharing with teamTaking initiative for innovative ideas and adding new scripts in library to minimize workHelping Jr. programmers effectively to learn new thingsNeed to be totally independent for all the scripting related taskDoing R&D on new requirementsSurvey design tool (Decipher) training for freshersShould involve themselves in process update/automation and documentationNeed to be well aware of all the standards of main clientsExcellent communication skills and ability to explain technical information to internal teams and clientsScripting the survey:- Questionnaire review and providing ETA- Attending client calls- Giving inputs proactively using their experience to minimize work- Quality delivery- Attending data queries- Helping DP team to provide required data format- Communicating with PM and PC proactively for flawless delivery, giving inputs if required- Communicating with coders to make sure of timely delivery- Keeping PC and PM updated about the progress of any job- Understanding quota requirements and also help team to understand if required- Managing client sample for emailing- Providing report links to client whenever requiredREQUIRED SKILLS AND COMPETENCIES:Minimum 2.5 years experience in DecipherProven ability to handle 3 or more ad-hoc projects of a higher complexity at any given timeHigh level of knowledge in all or most of the following technical languages, with a view to close any gaps through training: HTML, HTML5, CSS, Javascript and JQueryAbility to script surveys with aesthetic and look-and-feel in mind, in addition to the best functionality and device compatibility.WORK TIMING: Australian Business HoursWORK LOCATION: PhilippinesWHY JOIN USBe part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.
We are an equal opportunity employer and welcome all races, religions, and genders.
We have zero-tolerance for workplace bullying, discrimination, and harassment.If this sounds like you, then we would love to hear from you!
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