Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.
The Opportunity : We are currently seeking a Site Supervisor to manage the operation and administration of the workshop by leading and contributing to a professional team environment by ensuring high levels of safety, quality, efficiency, and customer support.
Key Accountabilities Include : Direct workshop personnel in the day-to-day duties of their positionsHave direct contact with department customer base to ensure customer satisfactionSupervise and authorise all workshop quotationsDirect personnel in the maintenance of the equipment and ensure compliance with Government bodiesSupervise the requirements of other internal departments for service department labourReview reports involving departmental performance and profitability and advise Service and Parts ManagerManage the compilation and processing of new equipment warranty claimsEnsure that weekly production meetings are held with the relevant personnelSupervise all conditions that relate to HSE of employeesEnsure environmental legislation and requirements are adhered toAuthorise all major expenditure on hire fleet units returned to the workshopIdentify and maintain a separate crew of technicians for hire fleet maintenanceThe Benefits : We offer a variety of services and benefits to help our employees in their personal lives, including :
Technology : Discounts on Apple, Dell, Lenovo and Microsoft productsHealth : Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware : Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel : Discounts with Avis, Qantas, Crown Hotels, IHG and travel agentThe Knowledge, Skills and Abilities we're Looking For : Possess mechanical trade qualification or relevant experiencePossess product industry and knowledgeUnderstand industry servicing standardsAbility to prepare maintenance quotations and projectionsUnderstand the organisation and structure of the service departmentUnderstand the organisation and structure of the spare parts departmentUnderstanding of statistical data and its effect on profitabilityAbility to recognise commercial opportunitiesUnderstanding of departmental budgetsAbout Us : Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.
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