Medical Secretary / Medical Receptionist Great work environment 3 + days per week We are a dynamic and friendly specialist medical practice with rooms located in Mosman and St Leonards. Our practice is built around several gastroenterologists with busy practices in both public and private practice. Our practice is dedicated to delivering a high level of patient care with compassion and care. The position is a varied role with many administrative tasks in a busy environment. We are a small group who work closely together and there will be requirements to share responsibilities within the practice. Your areas of responsibility include reception, attending to patient queries, appointments and procedure bookings.
Opportunity To join a well established and busy Gastroenterology practice within North Shore Private Hospital, St LeonardsWorking 3+ days per weekResponsibilities Providing an outstanding level of customer service in person and over the phone to patients and all health professionalsEfficiently and accurately managing patient appointments, procedure bookings, inputting patient data and filing of correspondence using Genie medical softwareEditing and formatting of letters and reportsLiaising with other specialists, GPs and hospitals regarding patient and procedure bookingsHandling quotes, payments, billing and account recordsWork closely with both administrative and medical staff to support the practice objectivesKey attributes A well presented self starter with excellent computer and people skillsExperience in a similar role and with Genie Software is an advantage but not essentialAbility to work collaboratively and share responsibilitiesClear and concise communication skills – written and verbalCourteous and kind disposition with a positive attitudeExcellent attention to detailComfortable working in a fast paced, busy practiceAbility to prioritise, multi-task and work well under pressureWe are a professional, friendly and cooperative working environment. Your energy and motivation will be considered key attributes as our team has a very positive approach to the job and works hard to look after both patients and staff.