About the role In this position you will support the People Services function with key projects, whilst supporting the People Services Team Lead with our continuous improvement agenda, development and coaching of the team and being an escalation point for query resolution.Note: This is a 12-month contract * Identify efficiencies through simplification, standardisation and automation of processing P&C transactions, taking into consideration wider business circumstances * Support the People Services Team Lead by actively leading key People Services projects and initiatives * Manage escalated queries effectively and in a timely manner, whilst coaching and developing fellow team members * Maintain data integrity across HR systems * Identify opportunities to use contemporary communication channels to share information, engage and interact with TWE team members * Support and mentor team members with complex cases, providing education through training sessions and the use of knowledge management tools.About you We are searching for a driven and motivated individual with HR Services / HR Advisory experience in a mid/large-sized business who can work successfully as part of a close-knit team.We are focused on candidates who have worked in a Shared Services / BPO model and who feel at ease delivering in a global and fast-paced environment.* Robust understanding of employment relations matters and employment legislation * Strong critical thinking, analytical and problem-solving skills * Ability to communicate and build partnerships with all levels of management and employees * Hands-on experience and understanding of HR technology and systems * Effective project management, planning and organisational skills What's in it for you * AFR Boss Best Places to Work Top 10 Manufacturing and Consumer 2023 * Access to the world's most admired wines through our employee product allowance * Flexible/hybrid environment to empower you to be your best * Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe * Opportunity to build a career across multiple functions (we're really good at doing this!)* Structured development programs to support your health, wellbeing and career * "TWEforME Day" – an additional day of leave each year, for you to do you * Meeting-free Monday mornings (we all love this!)What's it like to work here?We bring our whole selves, we're courageous and we deliver together – that's our DNA.We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth.We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude.We're definitely "glass half full" people and see challenges as opportunities and move with pace to achieve our goals.If you're ready to help us be the world's most admired premium wine company, please apply now!It takes all varietals!Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability.If you require any assistance to be included in our process, please contact ******, quoting the job title and reference number.How to apply We move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.Please note that cover letters are not required (we really mean this!)All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment.The assessments should take around 30 minutes in total and you will be able to download a report at the end of it.We will then be in touch ASAP to update you on how your application is progressing.We ask you to try to complete the assessments ASAP – ideally within 24 to 48 hours.Note that we prefer to deal with you directly; we haven't briefed a recruitment agency on this role and won't be accepting CVs through any recruitment agency, so please apply directly.