Technical and Data Business Analyst
Business Services
Technology & Digital Services
* Continuing, full-time
* · $ 107,371 to $ 124,606 per annum (HEO8)
* Plus 17% employer superannuation
* Salary packaging options are available
* 5 weeks annual leave plus Christmas week shutdown, per annum
* Available for remote or hybrid
* Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)
Acknowledgement of Country
The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women's Society, and the many international cultural groups - all will feel valued and respected at UNE.
You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan 2021-2030.
About the role
As the lead Business Analyst on the UNE CourseLoop Team, you will be instrumental in developing and implementing technology solutions that significantly improve the efficiency of UNE's course and unit management services. This role is crucial for driving innovation and optimizing processes within the academic framework at UNE.
About you
To be successful in this role, you will have:
· Implementation Leadership: Lead and coordinate the deployment of the CourseLoop system and associated technologies to automate and improve business processes related to course and unit development, approval and publication.
· Stakeholder Engagement & Service Delivery: Build strong relationships with the vendor and UNE stakeholders to align business processes, people, policies, and systems for the effective implementation of the Curriculum Management system, driving efficiencies and added value.
· Workshop Coordination: Facilitate and support workshop activities and project meetings throughout the Planning, Scoping, Design, and Testing phases, ensuring that all relevant stakeholders are engaged and contributing to the system design and implementation.
· Project Management: Collaborate with the Manager of Student Systems to plan and advance the implementation of curriculum-related enhancements. This includes developing and updating project plans, timelines, structures, implementation strategies, documentation, reporting, and quality assurance processes.
· System Integration: Work closely with the Technology and Digital Services (TDS) team to ensure that the Curriculum Management solution integrates seamlessly with UNE's existing systems, including the Student Management System, Learning Management System, Business Intelligence and Reporting, Timetabling, and UNE's website and publication platforms.
· Data Management: Oversee the complexity of the curriculum structure and data design within the Curriculum Management solution. Address data quality issues and ensure that the current course and unit profiles are accurately defined and constructed, minimizing manual effort and normalizing data for downstream systems.
· Performance Analysis and Improvement: Conduct proactive analysis of key performance metrics to drive continuous improvement in Curriculum Management processes and associated policies. Establish reporting capabilities to produce timely reports that support service improvement and manage vendor support, incidents, and bugs in collaboration with the CourseLoop System Support Coordinator.
· People Management: Supervision of the CourseLoop System Support Coordinator and project staff as needed.
About the Faculty/Group
Technology & Digital Services (TDS) provides high quality Information and Communications Technology services to underpin the mission and aspirations of the University. This is achieved by understanding our customers¿ needs, by demonstrating ICT leadership, and by producing cost-effective and innovative outcomes. The Directorate consists of a portfolio of discreet but interconnected teams, each headed up by an Associate Director focused on the following service areas: Cloud Infrastructure Services, Information Services, Client Services, and Cyber Security. This role is part of the Business Services team.
Enquiries and additional information
To discuss this role please contact Nicole Barclay, Program Manager - Current Student Systems, phone: (02) 6773 1668, email: nbarcla2@une.edu.au
Closing Date: Midnight, Monday 2nd December 2024
Reference No: 224197
Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.
To Apply
Please submit the following documents by clicking the Apply Now button below:
Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 224197
Your application should be comprised of:
* Covering letter;
* Responses to selection criteria (Hiring Manager to consider whether applicant addresses all selection criteria or addresses only a select number of key criteria);
* Current CV.
Commitment to Inclusion and Diversity
UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.
About Our Process
At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.
National Police Check
If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).