Job Description Leading, Coaching and Supporting the Front Office Team: foster a high-performing team culture to deliver exceptional guest service; in a high volume environment.
Collaborating with Housekeeping, Maintenance & Other Departments: ensure timely communication and resolution of guest needs.
Oversee all aspects of the reservations process, ensuring seamless guest experiences from initial inquiry to arrival.
Qualifications Proven experience in leadership positions in Front Office with added knowledge of Reservation Systems.
Strong knowledge of hotel systems (Opera Cloud).
Excellent leadership and team management skills in a high volume environment.
Additional Information We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, and dare to challenge the status quo!
#BELIMITLESS Aboriginal & Torres Strait Islander people are strongly encouraged to apply.