**Job Title:** Customer Service Representative
**Company Description:** Goodstart East Sydney - Darlinghurst is a 60-place centre with five age-based play rooms across three levels and a rooftop play area with views of the city.
**Job Summary:** We are seeking a highly motivated and customer-focused individual to support our Centre Director in prioritizing and building the centre's attendance pipeline. The successful candidate will deliver a high standard of customer service, perform key business administration tasks, and build strong relationships with families.
**Key Responsibilities:**
* Support the Centre Director to prioritize and build the centre's attendance pipeline.
* Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner.
* Perform key business administration tasks.
* Build and maintain strong relationships with families.
**What We Offer:**
* Competitive pay above the national award rates.
* 15% discount off your childcare fees and up to 6 weeks paid parental leave.
* Paid professional development.
* Two wellbeing days included in your personal leave per year.
* Free annual flu shot (optional).
* Option to purchase extra leave for even greater work-life balance.
* First Nations Support and Cultural Leave.
* Retail discounts on insurance, travel, and technology.
* Uniform allowance and employee referral program.
**How to Apply:** Click 'Apply Now' and submit your application online. We review applications as they are submitted, so we encourage you to apply as soon as possible for your best chance to progress to the next stage of the process.
**About Us:** We're an equal opportunity employer proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds, and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection. Safety is our priority, and we take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect, and harm.