About the Company Our client is brewing up something special in Melbourne, leading the charge in the specialty coffee movement since 2005! They're not just stirring the pot – they're ground-breaking pioneers, building direct relationships with coffee farmers, roasting in-house, and perfecting the art of brewing. Add in a "latte" love for their food menu, and it's clear why they're a local favourite. While their roots are still steeped in the iconic laneways of South Melbourne, their influence has perked up across the globe. From cafes nationwide to Melbourne Airport, and even Jakarta – where they've added an Indonesian twist to the Melbourne coffee experience – this brand's bean everywhere! And the best part? They're expanding even more, with new locations popping up near and far. About You Ready to brew up a storm? As the Venue Supervisor, you'll juggle operations, customer satisfaction, and financial performance like a seasoned barista crafting the perfect cup. Your mission? To keep everything percolating smoothly while fostering a strong, happy team culture in a dynamic, customer-focused environment. Your daily grind will include: Running the Show: Overseeing daily operations (front and back of house) to ensure service is as smooth as your signature latte. Stock & Schedule Savvy: Keeping the cafe stocked, schedules on point, and waste to a minimum – because nothing gets "stale" on your watch. Lead the Crew: Motivating your team, providing training, and conducting performance reviews – you're the espresso shot that keeps everyone awake and energised. Culture Booster: Fostering a high-performance, positive vibe – you'll make sure the team is on their best game, every day. Customer Service Guru: Liaise with customers like a pro, keeping things upbeat and ensuring the atmosphere stays warm and welcoming – the perfect blend of service and satisfaction. Profit Perfectionist: Managing budgets, tracking sales trends, and ensuring costs are under control – you know how to espresso maximum profitability. Safety First: Ensuring compliance with all health and safety regulations, while maintaining a clean, safe space for both customers and staff. Health is wealth! What You Have: The Ingredients for Success Hospitality Experience: A strong background in hospitality, especially in cafes or restaurants – you've got the recipe for success. Leadership Power: Excellent leadership, communication, and financial skills – you can lead the team like a barista captain. Coffee Passion: A love for coffee and a knack for delivering an exceptional customer experience – because we all know, coffee is life. Relationship Building: Outstanding communication skills – you're a people person who connects with staff and customers alike. Proven Leadership: Previous experience in a leadership role – you're ready to take the reins and make your mark in the café world. The grind to work full-time, including weekends. What's Offered A warm, brew-tiful culture that feels like home. Competitive salary – because great coffee deserves great pay! Ongoing training – we'll help you brew your skills to perfection. Flexible working days – because we know life is more than just coffee (but not much more). Apply Now! If you're ready to take this role steaming ahead, apply now! We can't wait to see how you'll brew up success. click "apply now" or reach out to us at (email protected).