About you You’re a “get in there and do what’s needed” kind of person – the type who family and friends always count on to be capable and willing to help, regardless of the situation. You’ll fill a leadership void to get things done, but are also completely happy to be directed. You learn and adapt quickly, but thoughtfully - if there’s a better way to do things you’ll suggest it and implement it. You communicate with brevity, effectiveness and influence, and are collaborative, authentic, and trustworthy. You like for things to be well considered and planned, but are also comfortable to jump in and just get them done when needed. Maybe you’re a founder, or currently working in hospo, events, comms, facilities, admin, or projects; but keen for an opportunity to make a mark on the world. You’re excited to work with a close, passionate, and effective team, and wrangle the chaotic opportunities of the startup ecosystem. About Enterprize Enterprize supports Tasmanian entrepreneurs to start and run innovative, high growth, successful businesses – and we’re good at it Businesses based at Enterprize are significant economic drivers, boasting three-year average annual revenue growth of 27%, employment growth of 27%, and two-year average annual export growth of 28%. Since 2016, Enterprize has engaged over 300 people through our programs, showcased Tasmanian talent to over 140,000 people globally through our Digital Demo Days, and engaged high calibre mentors from over 30 businesses in our work. We’re fortunate to call three iconic Tasmanian buildings home, thanks to the support of the City of Launceston and City of Hobart. In Hobart you’ll find us on the top two floors of the Hobart City Council building (former Hydro Electric Commission) at 24 Davey Street; and in Launceston we occupy Macquarie House and part of Level 2 of Henty House, both in Civic Square. We’re supported by the Tasmanian Government, City of Launceston, Startup Tasmania, Detached Cultural Organisation, City of Hobart, Aurora Energy, and Cradle Coast Authority. Our programs follow worlds’ best practice lean startup methods. It’s essential knowledge for all startup founders, but also interesting and useful for existing business operators, career professionals, and students. To help Tasmania succeed, we’ve set our sights on some lofty goals and we’re building an exceptional team to get us there. Our team is distributed between Hobart, Launceston, and Burnie. We’re in need of someone to take the reins of our Hobart hub and continue to nurture and grow our community of innovative thinkers and doers. About our Startup Community Coordinators Enterprize Startup Community Coordinators are multi-tasking superhumans. They’re a welcoming face greeting our community and visitors all day, can flip a hired space in a matter of minutes, and are responsible for managing day to day events, maintaining facilities, and inducting new members. Startup Community Coordinators provide administrative support to our programs, are across external communication including social media and media releases, design and host high level Enterprize events, and work alongside the team to reach the strategic goals of the organisation. Startup Community Coordinators are supportive, energetic, and inspiring leaders who help to grow the startup ecosystem in their part of the state. They play a vital role in the development of the culture and strategy of their hubs, and are constantly developing new ways to educate, motivate, and promote the entrepreneurs they meet. A day in the life of a Startup Community Coordinator is varied and unpredictable, but some of your main responsibilities will include: Facility Management Maintaining stock levels of all the “must haves” for our community members Issuing and managing access registers for cards and keys Maintaining and implementing safety plans, including maintaining records of qualifications for first aid, evacuation officers, etc Liaising with building managers and contractors to manage repairs, maintenance, and updates to the hubs Event Management Conducting tours and processing bookings for external hirers Setting up and packing down venue when required Assisting guests with facility and technology requests across the duration of their booking Planning, hosting, and speaking at Enterprize run events within the hubs Community Engagement Conducting tours for potential community members, and facilitating onboarding, induction, and introductions for new community members Fielding and resolving community member and guest complaints and hub related issues Ensuring all guests and community members understand and uphold the Terms & Conditions and Code of Conduct Creating and implementing community building initiatives within the hubs Being a champion for the Enterprize programs within the hub and helping filter potential applicants Administration Reception duties, including greeting guests, accepting deliveries, taking enquiry calls and managing enquiry emails Assisting with marketing, including writing social media posts, stakeholder newsletters, copywriting and editing, and website maintenance Billing and management of accounts receivable relating to the hubs Please note many of the hub related tasks are physically demanding and the successful candidate will need to be able to complete all duties efficiently and safely. What you’ll get Support from a small, high performing team that’s honest and diverse Flexibility and work life balance actually taken seriously World class training in design thinking, ideation, community building, and lean startup Opportunity to work alongside startup founders in our innovation hubs in Hobart, Launceston and North-West Coast (coming soon) Networking opportunities with business and government leaders Personal development and training budget Access to our Uprise Employee Assistance Program The process from here Apply with a cover letter outlining why you’re perfect for the role we’ve just described. We’ll pick the best cover letters for the first shortlisting, which will involve answering a few brief questions via email. The applicants with the best answers will be invited for an interview with Casey (CEO) and Amy (Manager, Incubation & Ecosystem).