Role Overview
The Practice Manager position at St Kilda Eyecare is a vital leadership role, overseeing the seamless operation of the practice and ensuring exceptional patient care.
About The Role
This key position requires strong leadership skills, operational efficiency, and a passion for creating a welcoming environment for both staff and patients.
Key Responsibilities
* Oversight of daily operations to ensure efficient service delivery.
* Leadership and support of a dynamic team, fostering a positive work culture.
* Patient experience management, delivering excellent customer service at every touchpoint.
* Streamlining administrative processes for enhanced productivity.
* Team management, including rostering, performance support, and difficult conversations with professionalism.
* Assistance with optical dispensing and eyewear selection as needed.
* Maintenance of a visually appealing and well-organized practice environment.
Requirements
* Experience in optical dispensing is essential.
* Strong leadership abilities with a focus on team motivation and support.
* Effective communication skills, particularly in managing team dynamics.
* Organizational skills with a keen eye for efficiency and process improvement.
* Passion for patient care and delivering a premium optometry experience.
* A proactive and adaptable mindset with a solutions-focused approach.
Why Choose St Kilda Eyecare?
* Work-Life Balance – No late nights or Sundays, plus shorter Saturday hours.
* Supportive Team Environment – Collaborative, high-energy, and fun work environment.
* Career Growth Opportunities – Professional development and career progression available.
* Employee Perks & Benefits – Daily allowances and employee perks for you and your family.
* Fashion-Forward & Health-Focused – Work with high-quality eyewear and cutting-edge optical technology.