**About Us**
For over three decades, Smokemart & Gift Box has been a leading destination for tobacco and gifting products. We pride ourselves on providing quality products, specialised service, and a positive culture for our team.
We support equality and diversity, reflected throughout our departments and more than 250 stores nationwide. As part of the Viva Energy group, an ASX-listed powerhouse, we aim to become Australia's largest convenience retailer.
Combining Viva Energy's network of over 1,000 locations with SMGB's wholesale distribution channel, we offer a wide range of products and services on a grand scale.
This is an exciting time to join our team as we redefine the retail landscape in Australia.
**Job Title: Store Manager**
Responsible for running day-to-day store operations, ensuring they are customer-focused, efficient, and cost-effective.
As the leader, you will maintain high operational and organisational standards, train and coach team members, and create a pleasant environment for customers and team members.
**Key Responsibilities:**
* Oversee daily store operations to ensure smooth and effective running.
* Motivate the team to meet sales objectives by training and mentoring staff.
* Ensure store compliance with health and safety regulations.
* Monitor inventory levels and order new items.
* Hire, train, develop, and oversee new staff.
* Maintain outstanding store conditions and visual merchandising standards.
* Drive customer service excellence in every aspect of the store.
The successful applicant will also have:
* Proven ability to manage and lead within a fast-paced environment.
* Excellent organisational, time management, and multitasking skills.
* Critical thinking and problem-solving skills.
* A happy, friendly, and energetic personality.
* A desire to deliver high-quality customer service.
* A current/valid police check or willingness to obtain if successful.