Schedule: Full-Time
Country: Australia
Company Paid Life Insurance | Medibank Private Discount | Learning & Development
Value based culture – Safety, Accountability, Respect, Team & Service Focussed
Enjoy a Friendly & Vibrant Workplace Where You Can Rely on Supportive Colleagues
If you are passionate about AV technology and delivering excellent customer service, we would love to hear from you.
An excellent opportunity to work within a growing business and become an integral member of the Equans Audio Visual team, where we take pride in our commitment to safety, quality, and innovation, ensuring seamless project execution from start to finish.
Equans are seeking an AV Resident Technician to join our team. In this role, you will provide audio-visual services, technical support, preventative maintenance, and troubleshooting to ensure our clients receive a high standard of service. Your work will align with our safety, quality, and customer service standards, supporting the company in achieving its objectives.
About Us
Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.
What You Will Be Doing
Provide on-site and remote customer service support, troubleshooting, and repairs for AV/VC systems. Offer technical assistance on the use of audio-visual and video conferencing equipment. Develop and maintain user instructions for AV/VC systems. Action AV/VC incidents and requests submitted via the service desk tool within set service levels. Maintain an asset register of essential equipment, consumables, and spare parts. Assist in providing quotations for repairs when supplier warranties have expired. Keep technical training up to date, maintaining certifications and industry knowledge. What we offer
Life Insurance for employees with TAL Life Limited. Employee Assistance Program. Novated Leasing. Collaborative and inclusive work culture. Employee Discounts
Discounts on Private Health Insurance with Medibank. Learning & Development and Recognition
Online Learning with 'My Hub'. Strong and supportive leadership. Opportunities for continuous improvement. Recognition of Service Awards. Employee Referral Bonus. Leave Options
Purchased Leave. Additional Paid Parental Leave. Study leave. Volunteer leave. Key Attributes
Customer-Focused – Builds strong relationships and delivers customer-centric solutions. Tech-Savvy – Adopts and anticipates innovations in AV technology. Action-Oriented – Works with urgency, energy, and enthusiasm. Collaborative – Works well in teams and builds partnerships. An Effective Communicator – Adapts communication for different audiences. Trustworthy – Demonstrates honesty, integrity, and authenticity. A Fast Learner – Adapts quickly, learning from both successes and challenges. Qualifications & Experience
Technical certificates/licenses in a relevant field. Advanced Diploma of IT Networking. Crestron Flex for Microsoft Teams Room Solutions (CTI-FT). Previous audio-visual industry experience. Strong communication and stakeholder management skills. Construction induction card (White Card). Ability to pass a criminal record check. Next Steps
If you are interested in this role, please apply with an up-to-date resume.
Please note that we can only accept applications from those with full, unrestricted working rights in Australia .
Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.
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