Customer service experts wanted! Apply today!Your new companyJoin a reputable and dynamic organisation based in Canberra that is dedicated to providing exceptional services to its customers. This company is committed to fostering a supportive and inclusive work culture.Your new roleAs a Contact Centre Operator, you will be the first point of contact for customers, providing excellent service and support. Your responsibilities will include:Handling customer enquiries via phone, email, and online channels.Resolving issues efficiently and with professionalism.Accurately updating customer records and maintaining confidentiality.Collaborating with team members to ensure a seamless customer experience.What you'll need to succeedPrevious experience in a customer service or contact centre position.Strong communication and interpersonal skills.A customer-first attitude with the ability to manage challenging situations.Excellent problem-solving skills and attention to detail.Ability to work flexibly as part of a team.What you'll get in returnA supportive and collaborative team environment.Opportunity to work for an established business.Comprehensive training and development opportunities.Convenient Canberra location.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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