About the Role
Are you ready to shape your career path at CBRE? The Contract Support position is the perfect opportunity to pave the way towards your desired future.
This role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, or pursue a career in finance, this position will pivot you in the right direction.
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Key Responsibilities
* Manage sickness, absence reporting and holiday tracking.
* Collate and process timesheets & expenses and provide training for the team.
* Maintain people records such as training, inductions, new starters / leavers (notification; System Set-Up; IT Requests).
* Communicate effectively and build / maintain relationships at all levels with internal and external customers.
* Assist in compiling Site / Area Monthly Contract Review Pack (& attend monthly meetings) and monthly contract meeting reports.
* Ordering of materials / parts / PPE.
* Plan maintenance visits for Technicians and Sub-Contractors.
* Become System Champions e.g. Pronto & My Supplier.
* Support Work Order Specialist – Contract Support team with planning and scheduling works.
* Drive PPM and Reactive performance through direct engagement with engineering team and service partners.
* Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.
* Ensure QHSE documentation is maintained and readily available using CBRE systems.
* Ensure Supplier Management reviews take place and are recorded.
* Actively identify / implement innovation across the contract to enhance performance and continue to meet client expectations.
* Keep the shared CBRE drive and client electronic records up to date to enable full auditable trails.
* Ensure integrity of financial transactions from the contract.
* Maintain the WIP, Open purchase orders, debt to agreed contractual defined parameters and month-end financial reporting.
* Create accurate purchase orders, process / raise invoices and create / raise extra works jobs.
* Attend and actively participate in weekly finance meetings with contract manager / subcontractors.
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About You
We're looking for someone with:
* Experience in a similar customer-facing role.
* Experience in Finance and Administration.
* Previous experience in Property / Workplace Experience or Facilities Management industry.
* Excellent PC-based skills, with a high level of experience in Word / Excel and Outlook – intermediate to advanced level.
* 3 years' experience in a similar role with managerial experience.
* Flexible to work outside core office hours from time to time.
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What's in it for you?
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development.
Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
We value flexibility and our people work in ways that meet their work / life commitments and support their wellbeing, development and performance.
We offer a range of benefits including educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.