Apply now Job no : 539434 Work type : Full-Time, Permanent Location : Adelaide - Inner Categories : Sales Management About the Role David Jones exists to inspire Like No Other.As the Sales & Service Manager, you will be empowered to demonstrate your customer obsession and passion for retail by creating an in-store experience Like No Other.You will successfully deliver a customer-centric environment to maximise sales and service results.The successful candidate will be a dedicated people leader, expected to lead by example and coach the team to provide expert knowledge and seamless solutions.They will demonstrate the ability to establish and maintain excellent stakeholder relationships, engaging people across the business.Responsibilities Lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base.Coach and mentor the team to provide expert knowledge and seamless solutions.Be visibly present on the selling floor, leading by example and inspiring the team to create warm connections.Work collaboratively with the store teams and build strong relationships with stakeholders.Look for opportunities for improvement whilst being commercially aware.Work collaboratively with the VM and Logistics teams to ensure stock is floor-ready within the relevant timeframes.Identify areas of opportunities for feedback to the Merchandise team.Maintain stock loss awareness by working closely with the sell and support teams to mitigate loss through proactive measures.Have strong coaching skills, including experience leading teams and empowering others to achieve results.Have a demonstrated passion for retail and a desire to provide great customer service.Have a solutions-focused mindset and the ability to provide innovation and effective customer solutions.Have a proven ability to motivate and lead teams and inspire an in-store experience Like No Other.Have relevant merchandising and selling skills and key product awareness.Have strong written, listening and spoken communication skills.Are flexible and adaptable to a fast-paced and evolving environment.Why work for us?A competitive remuneration package, including an annual bonus incentive.Generous employee discounts across David Jones brands.An additional day of leave for your birthday.A supportive, flexible and engaging environment that supports personal/professional development.Opportunities to support community partnerships across our Corporate Social Responsibility program.Be a member of a company committed to sustainable practices.Ongoing training and development to pursue individual ambitions.About Us Since 1838, David Jones has established itself as Australia's original influencer in fashion and lifestyle.Our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.David Jones is an equal-opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.Advertised : 11 Dec 2024 Cen.Australia Daylight Time Applications close : 31 Jan 2025 Cen.Australia Daylight Time #J-18808-Ljbffr