Geoscience Australia acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islanders Cultures and to elders past and present.
About us
We are a pre-eminent public sector geoscience organisation serving the nation with expertise in Earth sciences. Our trusted advisor role enables us to describe and understand the Earth for the benefit of Australia.
Digital Experience Team
We operate as a multi-disciplinary digital services team within Geoscience Australia's Chief Information Officer-led Enterprise Data and Digital (EDD) Branch.
Elevating excellence in earth sciences is our mission through Geoscience Australia's Data and Digital Strategy 2028.
We deliver digital services across various scientific fields including geology, marine, geospatial, positioning, community safety, and more.
Our key responsibilities include creating and maintaining scientific web applications such as Digital Earth Australia Hotspots, Earthquakes@GA, GeoInsight and many science capabilities on the Geoscience Australia Portal.
Key Duties
* Collaborate with internal and external stakeholders to enhance and drive value-driven service experiences for both internal and external users.
* Develop, manage and lead a small but growing team providing support for Service Design, Product Management, User Research, User Experience (UX) / User Interface (UI) Design and Performance Tracking and Evaluation.
* Apply your knowledge and experience to effectively lead and guide the discovery, design, delivery, and monitoring of multiple digital products and services ensuring work is planned, on time, and meets user needs.
We require strong leadership and management skills to support and collaborate with a diverse workforce establishing relationships with key stakeholders across government, industry, and the community.
A high level of self-awareness, leading with respect, and actively consulting and communicating to improve work outcomes is essential.
Ideal Candidate
* You will have a demonstrated ability to understand, own, and lead the whole user experience across multiple products and services.
* Manage and drive the service design and delivery process from exploration/discovery to implementation ensuring alignment with strategic/business visions and user needs.
* Lead and review multiple user research, technical and business activities and engagements.
To be successful in this role, you will also possess superior communication, written, presentation and facilitation skills conveying complex concepts to diverse audiences.
The ideal candidate will have a portfolio of service experience projects demonstrating a user-centred approach and a strong understanding of service design and delivery methods and tools.
Your application should include a resume no more than 3 pages and a brief statement no more than 700 words outlining your transferable skills, experience, and capabilities related to the role and the value you would bring to Geoscience Australia.