Do more, dream more, become more. Welcome to Bendigo.
About you
You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs
You’ll bring:
Extensive experience in a customer service or sales environment
Demonstrated competence in achieving consistent sales results
An ability to confidently talk to customers face-to-face and over the phone
An eagerness to understand and share with others what makes our bank different
Experience in the banking and finance industry - a plus but certainly not essential
About the role
Our vision is to become Australia’s bank of choice, and you’ll play an important part in helping us achieve that. Customer Advisors are the face of the branch and business. Knowledge and expertise set us apart, and you’ll use yours to help customers with transactions, educate them on our online platforms and tools, recommend the bank’s products and services to help them achieve their financial goals. You’ll build connections with the community to support our customers, give back and make our communities a better place. Teamwork and mateship will be crucial as you work together to meet our goals. You’ll be part of a culture that values risk and compliance at the heart of all decision making.
This position is located in Unley. The role is part time. The roster is 60 hours per fortnight.
About us
Bendigo Bank is the bank you can be proud to work at. We have a collective purpose to feed into prosperity, not off it. We were born out of community, for community, and remain the only bank headquartered outside of a capital city. As part of the larger Bendigo and Adelaide Bank Group of over 7,000 employees, we’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for.
We’re more excited for our future than ever before. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
Apply now - Screening and interviews may commence prior to closing date
Please note – once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes.
Further Information
Please review the Position Description here. Position Description - Customer Advisor 2021.pdf
Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process, or if you would like to discuss the position further.
Jennifer Norcliffe, Talent Acquisition Advisor
Email: Jennifer.norcliffe@bendigoadelaide.com.au
Phone: 08 8300 6173
For more information, please see the Application Process for Internal Candidates page.