Laser Clinics has been a pioneer in the confidence business since 2008, providing life-changing beauty and skincare treatments that empower clients to look and feel amazing. With a reputation for innovation and excellence, we deliver medically-backed treatments and tailored solutions that inspire confidence.
Mission
To be the go-to clinic that people rave about, creating the best customer experiences, one client at a time.
Values
We celebrate diversity, inclusiveness, and Equal Employment Opportunity (EEO). We want to know about you, your unique qualities, and what makes you strong.
About the Role
Lead the Journey to Confidence as Business Manager at Laser Clinics - Traralgon.
This role involves leading our team in helping clients achieve their version of feeling good by:
* Leading by Example: Motivate your team to excel, inspire exceptional service, and exceed goals.
* Operational Excellence: Ensure smooth clinic operations, including scheduling and managing staffing needs for optimal client coverage.
* Client Experience: Elevate the customer journey to deliver on our Customer Value Proposition – be the one they can't stop talking about.
* Business Growth: Drive the clinic's performance, grow client loyalty, and ignite a sense of ambition across your team.
Requirements
We'd like you to bring:
* Management experience in retail, service, or customer-focused environments.
* Proven success leading small to medium teams to meet performance and service standards.
* A passion for customer service, with strong interpersonal and communication skills.
* A results-driven mindset with a dedication to making a difference in people's lives.
About Us
We offer:
* Innovative Environment: Access the latest trends and technology in aesthetics.
* Supportive Team: Lead from the front with a dedicated team, backed by Head Office support.
* Exclusive Benefits & Monthly Incentives: Enjoy complimentary laser hair removal, skin treatments, and significant discounts across our full range of services.
* Learning & Development: Benefit from training programs to help you grow in your role and career.
* Job Security & Longevity: Be part of a stable and expanding industry with long-term opportunities.
* Career Pathways: Potential to join our franchise program and take your career to the next level.