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Founder at Call & Response | Strategic Marketing for Major Events & Artists
Job Title: Marketing Project Manager
Location: Brisbane, Australia (Hybrid/Remote)
Employment Type: Full Time
About Call & Response:
Call & Response is a specialist marketing agency dedicated to events and the music industry. We help festivals, venues, and artists cut through the noise with data-driven marketing, compelling creative, and highly effective digital campaigns. Our team is growing, and we’re looking for a Marketing Project Manager to join us and ensure our projects are delivered on time, on budget and at the highest quality.
About the Role:
We’re looking for a Marketing Project Manager who can take ownership of our project timelines, deliverables and processes. This role will be the bridge between strategy and execution—ensuring that client campaigns and creative work are delivered efficiently, effectively and in alignment with our strategic vision.
You’ll report to the Head of Marketing, translating high level marketing plans into actionable project workflows. You’ll be responsible for planning timelines, coordinating tasks across our team (internal and external), and ensuring smooth delivery of creative, paid media and marketing assets.
Beyond project execution, you’ll also play a key role in establishing and refining systems and processes that improve efficiency and help us to scale. This role is perfect for someone with strong organisational skills, a creative mindset and a passion for marketing, music and live events.
Key Responsibilities:
Project Management & Coordination
* Oversee internal end-to-end project management for all client campaigns and creative projects.
* Work with the Head of Marketing to translate high level campaign strategies into detailed project plans .
* Develop and maintain timelines, task lists and deadlines for all projects using project management tools.
* Assign tasks and deliverables to our team of designers, video editors, copywriters and media buyers, ensuring clear expectations and timelines.
* Monitor progress and proactively address any roadblocks or delays.
* Manage communication between clients, internal teams and external contractors to keep everyone aligned.
* Ensure final deliverables meet quality standards and client expectations.
Process & Systems Development
* Identify bottlenecks and inefficiencies in current workflows and propose solutions.
* Establish templates, checklists, and standard operating procedures (SOPs) for repeatable tasks.
* Work with the Head of Marketing to create clear briefing templates and structured feedback loops for creative assets.
* Implement and manage project management tools (e.g. ClickUp, Slack, Zapier) to streamline workflow.
* Drive a culture of organisation and accountability, ensuring projects are delivered on time, every time.
Creative & Marketing Coordination
* Liaise with the creative team (graphic designer, video editor, copywriter) to ensure assets are produced on schedule.
* Work closely with the paid media strategist to ensure ads and digital assets are delivered on time.
* Ensure all campaign assets are formatted correctly, tagged appropriately and ready for deployment across relevant platforms.
* Maintain clear documentation of deliverables and revisions, ensuring alignment with client expectations.
* Work on content calendars, asset approval processes and client review workflows .
Client & Internal Communication
* Be the point of contact for creative asset timelines with clients and internal teams.
* Provide regular project updates to internal stakeholders and ensure deliverables align with client goals.
* Flag potential risks, delays, or resourcing issues to leadership proactively.
* Attend client meetings when required to clarify deliverables, deadlines and workflows
Who You Are:
We’re looking for someone who
* Is hyper-organised – You love keeping things structured, on track and running smoothly.
* Has experience managing creative projects – Ideally in marketing, advertising or the music/events industry.
* Is comfortable juggling multiple projects – You can handle different timelines, teams and deliverables without breaking a sweat.
* Is process-driven but adaptable – You like improving workflows but can also pivot when needed.
* Has strong communication skills – You’re great at liaising between creatives, strategists, and clients.
* Understands marketing and creative production – You don’t need to be a designer, but you should understand how campaigns are built.
* Has experience with project management tools – ClickUp, Slack etc experience is a big plus.
Requirements:
* 3+ years of experience in project management, account management, or marketing coordination.
* Background in marketing, events, music or creative industries is highly desirable.
* Strong familiarity with project management tools (Asana, ClickUp, Trello, Notion, Monday.com, or similar).
* Understanding of creative workflows for graphic design, video production, paid media and content marketing.
* Excellent time management, prioritisation and organisational skills .
* Strong written and verbal communication skills .
* Ability to problem solve and manage competing priorities in a fast paced environment.
Nice-to-Haves:
* Experience working with music festivals, live events or entertainment brands .
* Familiarity with email marketing, paid social and content marketing workflows .
* Experience working in a small, fast growing team where you can shape processes.
Why Join Call & Response?
* Join a growing agency: Be part of a small but dynamic team making an impact in the music and events industry.
* Work on exciting projects: Our clients are some of the biggest names in events, festivals, and entertainment.
* Help shape our processes: Your work will directly influence how we operate and scale.
* Opportunity for growth: As we scale, this role has the potential to evolve into a senior leadership position.
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