1 day ago Be among the first 25 applicantsDirect message the job poster from Provectus Care Pty LimitedGroup Operations and Risk Manager at Provectus Care | Next Gen Ambassador at ACCPAHarbour Quays Aged Care is a stunning 131 place residential aged care facility located on a waterfront estate overlooking the Biggera Waters canal on the Gold Coast. This recently fully reaccredited facility offers permanent and respite care and secure dementia-specific care in fully furnished private single and couple suites.About The RoleWe are seeking a dedicated and compassionate leader to provide high-quality care to residents. As Facility Manager, you will be responsible for overseeing the day-to-day operations of HQAC, providing support and direction to all staff, and ensuring a high level of care is maintained for all residents. Your role will involve managing and leading the team, maintaining a collaborative company culture, and ensuring compliance with Aged Care Quality Standards.The Benefits:Above industry standard salary: $140,000 + SuperAccess to Head Office supportRecently fully accredited aged care residenceCollaborative company culture and excellent levels of staffingStrong support network: Care Manager, CCC, Admin and Admissions Manager, Rostering Coordinator + 24/7 RN coverageDutiesCollaborate with the Care Manager and clinical staff to ensure care services are aligned with individual resident needs and HQAC’s standards.Develop and implement continuous improvement plans to enhance resident experience and care outcomes.Ensure all feedback, concerns, and complaints are addressed promptly and in accordance with HQAC’s guidelines.Provide operational support, guidance, and leadership, including being available on-call as needed.Manage key operational metrics, including occupancy rates and incident reports, ensuring optimal performance.Monitor and manage the facility’s financial performance, ensuring budget targets are met.Lead recruitment and retention initiatives to build and maintain a strong, dedicated team.Foster a positive workplace culture by mentoring staff, setting clear expectations, and providing performance feedback.Skills and ExperienceAHPRA registration is highly desirable but not essentialProven experience in managing operations within an aged care or healthcare setting.Strong leadership skills with the ability to motivate, inspire, and manage a team.A commitment to quality care and improving the resident experience.Excellent financial management skills and an understanding of aged care regulations.A proactive approach to problem-solving, continuous improvement, and team development.If you have any questions about the role, please contact careers@provectuscare.com.au.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesHospitals and Health Care
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