About Spendless Shoes
We are Australia's most successful footwear retailer, passionate about shoes, fashion, and people.
As a key member of our team, you will be responsible for creating a warm and welcoming environment for our customers.
The Role
Your primary objective is to exceed customer service expectations and make every visit to Spendless Shoes an unforgettable experience.
* Live the Spendless Way: Follow the 4C's of customer care - Courtesy, Communication, Creativity, and Critical thinking.
* Maximize Sales Opportunities: Provide legendary customer experiences that drive sales growth and loyalty.
* Maintain Exceptional Store Presentation: Ensure our stores are visually appealing and well-organized at all times.
* Sell Value Add Products (VAPs) and Accessories: Identify opportunities to upsell and cross-sell complementary products.
Your Attributes
To succeed in this role, you will possess:
* Exceptional Customer Service Skills: Deliver outstanding experiences that exceed customer expectations.
* Fashion Passion: Stay up-to-date with the latest trends and styles to provide expert advice to our customers.
* Strong Communication Skills: Engage effectively with customers, colleagues, and management to achieve sales targets and improve store performance.
* Ability to Work in a Team or Independently: Collaborate with colleagues to achieve store goals while also working independently to manage your responsibilities.
* Motivation to Succeed: Set and achieve personal sales targets, and contribute to the overall success of the store.
We Offer
As a valued member of our team, you will enjoy:
* Further Career Opportunities: Develop your skills and advance your career within our company.
* Free Shoes on Commencement: Receive a complimentary pair of shoes as a welcome gift.
* 30% Staff Discount: Enjoy exclusive discounts on all our products and services.
* Reward and Recognition Vouchers: Earn incentives for outstanding performance and contributions to the store's success.
* Referral Program: Refer friends and family to our store and earn rewards for each successful referral.