WHO WE ARE
Known best as the ' Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth!
Our mission? To offer unparalleled service and style to all our consumers.
To bring this to life, we are offering access to the biggest brands and best products – and a memorable experience that will set us apart.
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team!
THE ROLE
At JD Sports, we strive for operational excellence. As Back of House Supervisor, you support the Store Manager to ensure the store’s success, playing a pivotal role in delivering great customer experiences from the stock room to the selling floor. You will work with the Store Manager to ensure there are smooth and efficient inventory management processes for your store including processing deliveries ensuring stock is floor ready, managing stock movement including deliveries both in and out of the store, and minimising stock loss.
You action all operational and administrative tasks in line with JD standards, taking direction from the store management team on prioritisation of back of house activities. You coach and train Back of House Team Members in store loss prevention, inventory management and stock movement policies and procedures.
As a Back of House Supervisor, you are responsible for, but not limited to:
1. Provide direction to the Back of House team around daily priorities for stock to floor, delivery processing and replenishment activities
2. Plan and manage stock deliveries
3. Ensure that maximum stock availability is achieved through effective management of replenishment systems and stock loss management activities
4. Ensure Back of House standards are maintained in line with company expectations
5. Optimize the back of house layout for easiest stock access and placement of bestselling brands, classes, and styles
6. Provide feedback to team members to encourage, improve or enhance their performance.
WHAT WE’RE LOOKING FOR
7. 1-2 years of experience in a similar position within retail or an a like industry
8. Experience working in a Back of House or Warehouse environment is favourable, but not essential
9. Team management or supervisory experience preferred
10. Maintains a positive can-do attitude
11. Strong analytical and problem-solving skills
12. Proficiency in Microsoft Suite, Excel, Word etc.
13. Strong operational skills with a high level of attention to detail
14. Thrives in a fast paced, ever-changing environment
15. Openly shares knowledge with the wider team to achieve common goals
16. An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
WHAT’S IN IT FOR YOU?
17. Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
18. Training and development opportunities to kickstart, evolve and shape your career
19. Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
20. Access to our attractive staff discount! This can also be used for friends and family
21. Access to our Employee Assistance Program & Mental Health champions
22. One month paid parental leave for full-time employees