Regional Contracts Quality Director - APACQuality Assurance & Control (Manufacturing, Transport & Logistics)Full timeSubsidised health insurance + stock discountsMicrosoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.The CO+I, Datacenter business is looking to fill the role of Regional Contracts Quality Director for APAC. The Contracts Quality Director has a role in overseeing and advancing quality assurance onsite in construction projects. This leader will assess, monitor, and drive continuous improvement of General Contractor (GC) quality performance. Your work will directly impact the delivery of safe, efficient, and high-performing infrastructure while fostering collaboration across the region.QualificationsRequired/Minimum Qualifications· Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experiencePreferred Qualifications:· Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience· 12+ years experience working on data center projects.Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related fieldProfessional certifications in Quality Management, Construction, or Risk Management (e.g. PMP, CQE)ResponsibilitiesProvide Quality Performance LeadershipEstablish, implement and refine quality standards and frameworks to assess GC performance across construction projectsDevelop KPIs and metrics to track GC adherence to quality requirements, excluding project schedulesPerform regular audits and site inspections to verify compliance with specifications, codes, and best practices.Risk Mitigation and Continuous ImprovementIdentify trends in GC caused quality issues and partner with GCs to resolve systematic challenges through root cause analysisProactively identify issues and implement corrective actions to minimize deviations from quality standardsConfirm coordination of key interface points with GC/Supplier/AE for seamless integration of project deliverablesDrive continuous improvement by leveraging data insights and lessons learned to refine processes and requirementsStakeholder Collaboration and CommunicationPartner with internal teams (e.g. Engineering, Procurement, Construction Quality, and Claims) to align quality standards and expectations with project goalsEngage with GCs to foster a culture of transparency, accountability, and excellence in quality processesCoordinate GC readiness audits and reviews relative to contractors work to prevent defects, reduce rework, and field service representative complianceCommunicate key findings, progress updates, and risk mitigation strategies to leadership and cross-functional stakeholdersProcess OptimizationOversee the development and deployment of tools and processes that streamline quality assessments and documentationMonitor the adoption of quality frameworks and ensure compliance with organizational objectivesBenefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.At Microsoft, we are dedicated to advancing human and organizational achievement. We believe that technology is a powerful force for good and that meaningful innovation will contribute to a brighter world where everyone has access to the benefits and opportunities created by technology. Our people are what makes us one of the world’s most dynamic companies. Come as you are, thrive in an environment that helps you achieve more, and do what you love every day.
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