Company Overview
Novotel Devonport is a waterfront hotel located in Devonport, Tasmania. It boasts a unique design, outstanding service, and an exciting food and beverage concept.
We are seeking a part-time Valet Attendant to join our Front Office team. This role involves assisting guests with their luggage, parking and retrieving their vehicles, and providing excellent customer service.
Key Responsibilities
* Parking and retrieving guest vehicles
* Managing pick up times for vehicles
* Greeting guests and checking the daily arrival list
* Guiding guests to their room and assisting with their luggage
* Ensuring the efficient delivery and collection of group luggage
* Being present at the Concierge/Reception desk or in the lobby to assist guests, colleagues, and visitors
* Maintaining the cleanliness of the lobby/foyer area
* Conducting regular checks and booking tours and sightseeing activities as required
* Handling complaints efficiently and advising the supervisor on any issues
Requirements
* An energetic and team-focused attitude
* Exceptional communication skills
* A high level of computer literacy
* Reliability, attention to detail, and a full Tasmanian manual driver's license
What We Offer
* Accor Live Limitless (ALL) loyalty program
* Learn Your Way training platform
* Family and friends discounts
* Heartist membership benefits