This role offers the opportunity to work with a Microsoft Gold Partner Managed Service Provider that has been in the market for the last 25 years. The successful candidate will be responsible for designing, implementing, and maintaining complex IT systems for clients, providing customised solutions to meet their business requirements. This role also involves mentoring junior staff and handling escalations from junior team members. What you'll do: As a System Engineer, you will play a crucial role in understanding clients' needs and providing them with tailored IT solutions. Your excellent problem-solving skills will be put to use as you design, implement, and maintain complex IT systems. You will also have the opportunity to mentor junior staff members, fostering a supportive and collaborative environment. Your ability to conduct thorough research on various issues, solutions, and technologies will be invaluable in this role. Furthermore, your exceptional communication skills will enable you to break down complex technical issues for non-technical stakeholders.Designing, implementing, and maintaining complex IT systems for clientsWorking closely with clients to understand their needs and provide customised solutionsHandling escalation from junior team membersMentoring junior staffConducting thorough research on issues, solutions and technologyCommunicating effectively with non-technical stakeholders What you bring: The ideal candidate for the System Engineer position brings a wealth of experience and knowledge to the table. With a diploma or degree in IT or relevant industry certifications under your belt, you are well-equipped to tackle the challenges of this role. Your 3-5 years of experience in a similar role have honed your skills in project delivery of cloud solutions. Your positive "can do" attitude and strong work ethic make you a valuable addition to any team. Moreover, your ability to work independently with minimal oversight demonstrates your reliability and commitment.A diploma or degree in IT or industry certifications3-5 years of experience in a similar roleExperience working in an MSP on multiple clientsProject delivery of cloud solutionsGreat positive "can do" attitude and strong work ethicAbility to work independently with minimal oversight What sets this company apart: Our client is a leading Managed Service Provider that offer unparalleled expertise in cloud, network, and security services. They pride themselves on their commitment to continuous improvement and staying updated on industry trends, technologies, and best practices. Their supportive and collaborative work environment encourages team members to share ideas, enhance their technical skills, and contribute to a positive work culture.Benefits: Company paid training and certifications Monthly bonus schemePaid on-call opportunities availableHybrid work arrangement after the initial few monthsCareer development opportunities Aboriginal and Torres Strait Islander Peoples are encouraged to apply. To apply please click apply or call Sam Jamshed on ******** for a confidential discussion.